Claims Made EASY...
If you need to make a claim, chances are things are a little more difficult than usual. Assent strives to make the claims process as easy as possible for all our clients. Its our mission to be there for you at the time when you need us the most.
Our dedicated brokers will see your claim through from start to finish. We take a hands-on approach in all our claims, particularly when there is extra complexity involved.
Watch this video to see how we assist you in the claim process.
In the Event of a Claim
Call us within 24 hours of the incident on
+61 (8) 9475 2990 during business hours &
after hours please call Nathan on +61 432 855 309.
To make the process as easy as possible, you will be required to provide the following information when lodging your claim:
Your policy number;
Your contact details;
Nature of the claim (theft, fire, motor vehicle etc);
Details of the claim event (date/time, location, property involved);
Personal details of any third parties involved (if applicable)
Photos of the damage;
Proof of ownership of goods (photos, copy of original purchase receipts);
List of damaged or stolen items;
Quote to repair.
whatever is necessary to prevent further property damage;
immediately contact emergency services if necessary;
remove property that is exposed to further loss or damage to a more secure location if possible.
admit liability to anyone even if you think you may be at fault. Your Insurer is entitled to deny a claim or pay a reduced amount if statement made by you or your employees prejudice the Insurer’s position.
We are here to help you
throughout the claims process to
ensure you get the best possible outcome
from your claim.